Friendly issued a public statement that was quickly released, explaining that a certain manager had falsely accused Joy Soon Loy due to personal reasons, but this did not represent Friendly's stance. Because it had caused damage to Joy Soon Loy's reputation, they were now publicly apologizing.
Cheng Su read the statement and gave a faint smile before setting it aside.
With Friendly's public apology, the matter came to a close, but Cheng Su still called a meeting to discuss the incident, emphasizing the importance of leading by example, especially for those in supervisory roles.
Not only that, Cheng Su also refined the company's regulations and systems to avoid such incidents from occurring again and established a reward and punishment system to encourage mutual oversight.
